Market research & Insights
Glew’s insights and market research services bring evidence and ease to decision-making by helping you to better understand what your target audiences need, how your competition or peers are positioning, and what opportunities are open to you.
Understand your audience and opportunity
Brand and marketing reviews l Marketing and data diagnostics l Market and customer research
Audits & Research
Glew works collaboratively with you and your stakeholders to assess your current brand and marketing situation. An internal audit is supplemented with desk research to reveal market trends, establish benchmarks, and uncover insights. These can then be used to inform and derive greater value from any planned primary research.
As a recognised member of the Market Research Society, Glew can help you run or coordinate market research through surveys, focus groups and interviews, adhering to official codes of conduct, best practice guidance and data protection regulation throughout.
Insights & goals
Glew is able to analyse, synthesise and visualise research in a variety of formats using analytics maturity models, recognised strategic marketing models (e.g. SOSTAC®) and behavioural frameworks (e.g. COM-B) as well as various statistical techniques.
The real value comes from presenting the outputs back with a narrative employees and stakeholders can get on board with. Depending on your requirements, these can include interactive reports, presentations, dashboards, diagrams, case studies and data tables. All designed with accessibility and ease of understanding in mind to help you identify opportunities and priorities and set realistic objectives.
Stories
Ogi – Part 2: Using client and lead data to inform go-to-market strategy
Mapping client and lead data to support a telecoms go-to-market strategy
Oxfam – Audience research and segmentation to support a £400m ambition
Delivering an audience segmentation to support a £400million charitable ambition
Abbeyfield – A stand-out marketing strategy for a co-living housing provider
Devising an insights-led marketing strategy for an independent living provider
Cerebral Palsy Cymru – Increasing engagement, reach and income
Supporting a children’s charity to increase engagement, reach and income Who Early intervention is essential for babies and children who have or who are at high risk of having cerebral palsy. I had the pleasure of working with Cerebral Palsy Cymru ahead of the opening...
FNF – Bridging the strategy gap for a UK charity with global goals
Bridging the strategic marketing gap for a UK charity with global goals Who The Florence Nightingale Foundation (FNF) is a UK-based charity which supports the leadership development of nurses and midwives. In the 87 years they’ve been running, FNF’s programmes have...
Ogi – Part 1: A sustainable insights strategy for a telecoms provider
How Glew has been helping Welsh broadband and telephone provider Ogi develop insights to drive marketing and strategic business decisions.
“Georgie’s approach was values-based from the outset, which made her a great fit for Oxfam. She took time to understand our organisation, strategy and culture, making colleagues feel seen and included. This was pivotal in ensuring the work was adopted by a range of teams. The segmentation is a fantastic piece of work which will deliver value to Oxfam for many years to come.”
Richard Thorne, Head of Insights
"Georgie was a great help in focusing our strategy and giving us a structure to work with. Since our marketing assistant has had the focused schedule, we’ve really gained traction. The number of web visitors has consistently increased and our online sales since the start of the year have also increased significantly.”
Chris Lubas, Director
“Georgie’s work has allowed us to add value to the service we provide over and above what a mainstream recruitment firm does. It’s also been good to have her external perspective on the business and guidance to ensure we’re doing things right. Georgie is conscientious in all she does and very easy to work with.”
Ita McNeil-Jones, Director
"The Franchise Marketing Guide that Georgie produced has been a great help. One of our fastest growing franchisees spoke at our recent AGM to inspire other franchisees. Describing it as 'a fantastic tool' she explained how she followed the guide step-by-step to set up and promote her first classes; she was fully booked by the time she launched. She then repeated the process in a new area with the same success."
Emma Morgan, Founder and Director
“Georgie was fantastic in supporting us and understanding the needs of the organisation. Her interviews with our residents and their families gave valuable marketing insights, and proved useful information to help us improve our services. We have a much better understanding of our marketing needs, feel more confident in our approach and marketing decision-making, and with a new in-house marketing officer now in place, are able to deliver the strategy.”
Adam Rees, Chief Executive Officer
“It is no exaggeration to say that Glew’s work has been transformative for the Bevan Foundation’s profile, messaging and communications. Georgie quickly understood our requirements including our charitable purpose and concerns about equality and justice. She has developed a very effective strategy for us to segment our audience, raise our profile and reach, and support our fundraising with innovative and inspiring campaigns.”
Dr Victoria Winckler, Director
“Georgie has an excellent ability to ask the right questions and draw together many sources of information to inform the next steps. This wasn't a standardised or "off the shelf" approach to strategy development. It was collaborative and responsive.
“Since we’ve had the new strategy, our reach has increased to 250,000, income to £4.5 million, and we are well set up to achieve our goal of reaching 1 million nurses and midwives by 2027.”
Dr Gemma Stacey, Florence Nightingale Foundation
Insights
Aligning marketing and business objectives: why it matters and how to do it
A lack of alignment between marketing and business goals makes it hard to focus resources, defend decisions or demonstrate the value of marketing. This article explains why alignment is fundamental and how to do it.
Small budget market research for big ambition SMEs + 4 ways to start
Market research helps you better understand your customers, your competitors or peers, and helps you make better decisions. This article explains when market research is needed, what the two main types are, and how to get started.
New UK business data survey shows many small businesses missing out
Wave 2 of the UK ‘Business data use and productivity study’ reveals that smaller businesses are less likely to benefit from data use and access public data. This article highlights the key findings and explains what Glew is doing to address it.
Contact
07950 359965
Ty Merlin, Caerphilly Business Park, Van Rd, Caerphilly CF83 3GS
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